Our return policy for group shipping orders
Due to the group shipping nature of our service, returns are limited to specific circumstances:
The following situations do not qualify for returns:
If you need to return an item, here's what happens
Reach out within 48 hours of receiving your items. Include photos and order details.
We'll review your request and photos. Most requests are processed within 24 hours.
If approved, we'll arrange for item collection or provide return instructions.
We'll provide a replacement, refund, or store credit based on availability and circumstances.
Contact us within 48 hours of receiving your items
Items must be in original packaging and unused condition
Provide clear photos showing the issue and your order number
Return shipping costs may apply depending on the reason for return
Returns are processed within 5-7 business days after approval